Warranty Policy

 As of November 10, 2023

 

  1. This warranty covers any manufacturing defects of all hardware components of the unit.
  1. This warranty does not cover the following:
    1. Software issues; and
    2. Damage from negligence, misuse, mishandling, accident, abuse, or natural disaster.
  1. Removal, tampering, or damaging of the Laptap Enterprises Warranty Sticker shall automatically void the warranty.
  1. Out-of-town customers who wish to avail of the warranty shall shoulder the return shipping fee provided they have conformed to the shipping policy.
  1. Once our assessor authorizes the unit for warranty coverage, the customer shall be eligible for the following:

 

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  1. For units no longer covered by the warranty, the customer is entitled to the following:

 

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  1. All replacement parts, including brand new SSD/RAM, will have a 3-Months Replacement Warranty.
  2. All faulty parts replaced under warranty must be surrendered to Laptap Enterprises.
  3. As per DTI, a change of mind is not considered when requesting a replacement.
  4. Strictly NO REFUND.

 

*Store Credit (T&C)

  • Not convertible to cash.
  • Valid for 12 months from the date of issuance.
  • For single-use only, any unused credit amount will be forfeited.